Frequently Asked Questions
Please contact your retailer directly with any questions about your approval and document signing requirements. If you need additional information, please feel free to contact us at (866) 918-2898.
Annual Percentage Rate (APR) refers to the yearly interest rate you will pay. In simple terms, it is the cost of borrowing money. For more information about the APR being charged on your account, please contact your assigned credit union lender or feel free to contact FI Connect at (866) 918-2898.
At this time, loan approvals only apply to applications received from specific retailers. In order to obtain financing from a different retailer or automotive dealer, you must apply for financing through them.