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New loan. New car. Yay!

FI Connect is the go-to destination
for credit union financing.

Welcome to FI Connect

FI Connect is the easy and affordable financing solution offered by retailers and vehicle manufacturers across the country. With FI Connect, you know your loan will be fair, convenient, and most importantly, friendly to your wallet. That’s because we are owned by credit unions—committed to financial well-being and member service.

When your loan is approved through FI Connect, it will be assigned to one of our credit union partners who will handle the servicing of your loan. We’re here to make your financing journey as smooth and easy as possible. Look around and learn more about FI Connect.

What to expect

To qualify for financing with FI Connect, membership with one of our partner credit unions is required. If you’re not a credit union member, don’t worry—it’s easy. Simply complete the membership application included in the loan package provided by your retailer.

Once you’ve completed your purchase and financing, you’ll receive a welcome letter from your assigned credit union servicer. The letter will contain information about managing your new loan account, along with payment instructions.

Loan Applications & Approvals:

For questions regarding your application or approval, please contact FI Connect at (866) 918-2898.

New Loans:

For questions regarding your loan, you’ll find all the details you need in your loan package, including the name of the credit union servicing your loan.

Payments:

You will receive information from your credit union with instructions on how to make your payments. If you do not receive instructions within two weeks of funding your loan, please contact FI Connect at (866) 918-2898.

Frequently Asked Questions

Please contact your retailer directly with any questions about your approval and document signing requirements. If you need additional information, please feel free to contact us at (866) 918-2898.

Please contact your retailer directly with any requests for changes to your loan amount.
You will receive information from your assigned credit union with instructions on how to make your payments. If you do not receive instructions within two weeks of your purchase, please contact FI Connect at (866) 918-2898.
Today, FI Connect only facilitates financing through participating retailers and automotive dealerships. At this time, we do not facilitate loans directly with consumers that are not referred to us from a retail partner.

Annual Percentage Rate (APR) refers to the yearly interest rate you will pay. In simple terms, it is the cost of borrowing money. For more information about the APR being charged on your account, please contact your assigned credit union lender or feel free to contact FI Connect at (866) 918-2898.

At this time, FI Connect does not offer refinancing services. Please contact your assigned credit union lender to inquire about possible refinancing programs they may offer.

At this time, loan approvals only apply to applications received from specific retailers. In order to obtain financing from a different retailer or automotive dealer, you must apply for financing through them.